Terms of Service
The Platform is owned and operated by Punnami Hype - Bongu Shivaji (more details provided at the end of this document).
Your use of the Platform, its services, and tools are governed by the following terms and conditions ("Terms of Use") including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you agree to the policies that apply to such transactions.
For the purpose of these Terms of Use, wherever the context so requires, "you", "your" or "user" shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE. PLEASE READ THEM CAREFULLY BEFORE PROCEEDING.
Key Terms
- Eligibility & Registration. To access and use the Services, you agree to provide true, accurate, and complete information during and after registration, and you are responsible for all acts done through the use of your registered account.
- Accuracy of Information. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this Platform. You acknowledge that such information may contain inaccuracies or errors, and we exclude liability for such inaccuracies to the fullest extent permitted by law.
- Use of Services. Your use of our Services and Platform is solely at your own risk. You must independently assess and ensure that the Services meet your requirements.
- Intellectual Property. The contents of the Platform (including but not limited to design, layout, graphics, and text) are proprietary. You do not acquire any rights to our intellectual property.
- Prohibited Use. You agree not to use the Platform or Services for unlawful purposes or in violation of Indian or local laws.
- Links to Third Parties. The Platform may contain links to third-party websites. Accessing these will be governed by the terms of use and privacy policies of such third parties.
- Legal Relationship. Initiating a transaction constitutes a legally binding contract between you and the Platform Owner.
- Indemnity. You agree to indemnify and hold harmless the Platform Owner, affiliates, and employees against claims, damages, or penalties arising out of your breach of these Terms.
- Limitation of Liability. In no event will the Platform Owner be liable for indirect, incidental, or consequential damages. Our liability shall not exceed the amount paid by you for the Services giving rise to the claim, or INR 100, whichever is less.
- Force Majeure. We are not liable for failure to perform obligations due to events beyond our control.
- Governing Law & Jurisdiction. These Terms shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts specified in the Company Details section below.
- Communication. All concerns or communications relating to these Terms must be directed to the contact details provided in the Company Details section.
Company Details
Domain Name (Website): https://punnamihype.com
Company Name (Platform Owner): Punnami Hype
Owner: Bongu Shivaji
Registered Office Address: Door No. 4-39, GONDURU Village, Devipatnam Mandal, Alluri Sitharama Raju District, 533339
City & State (Jurisdiction): Devipatnam, Andhra Pradesh, 533339
Privacy Policy
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use this website.
1. Information We Collect
When you place a booking request or interact with our website, we may collect the following information:
- Your name
- Phone number
- Email address
- Address (if required for documentation)
- Payment details (processed securely via third-party gateways)
- Booking history and preferences
- Communication or feedback
2. How We Use Your Information
We use your information to:
- Process and manage your bookings
- Provide customer support
- Send booking updates and promotional offers (only with your consent)
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share it only with:
- Trusted service providers (e.g. hosting, payment processors, and operational partners) to fulfill your request
- Government authorities if required by law
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, misuse, or loss. Payments are securely handled by trusted payment gateways, and Punnami Hype does not store any card-related information.
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and track website performance. You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (subject to booking history and legal requirements)
- Opt out of marketing communications
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at punnamihype@gmail.com.
Refund Policy
Refunds, if applicable, are processed at the sole discretion of Punnami Hype.
Approved refunds will be credited to the original payment method in 14 working days.